Product · WhatsApp business automation
Product WhatsApp Robot: turn WhatsApp conversations into business workflows.
Product WhatsApp Robot is a WhatsApp-based product interaction and business automation solution designed to help businesses make product information and customer interactions more accessible through conversational experiences.
The product
Product conversations, in the channel customers already use.
For many businesses, WhatsApp is where product questions already arrive. Product WhatsApp Robot is designed to meet them there, connecting the conversation to the business’s product and application data.
The aim is simple: make product information easier to reach, and turn everyday customer conversations into structured business workflows.
Designed to help businesses
- Make product information more accessible
- Bring customer interactions into a familiar channel
- Connect conversations to business workflows
Customer journey
How a conversation flows.
Customer
Has a question about a product.
WhatsApp
Sends it as a WhatsApp message.
Product WhatsApp Robot
Handles the request.
Product or application data
Provides the relevant information.
Customer response
Returned in the same conversation.
Capabilities
See it with your products.
Ask for a demo and we will take you through what Product WhatsApp Robot does, and how it could work with your own products and customers.
FAQs
Frequently asked questions
What can Product WhatsApp Robot do today?
The best way to find out is a demo. We will show you what it does and confirm how it applies to your products and customer conversations.
How is it different from WhatsApp for E-commerce?
Product WhatsApp Robot is a product for conversations about products. WhatsApp for E-commerce is an integration offering, scoped and built to connect WhatsApp to an existing online store.